Our museum is large, the exhibition space is about 2500 m2 and the number of simultaneous visitors is usually moderate. Still, we do our best to get well-prepared for next summer’s museum visits.
The summary of the measures taken in our museum to increase the safety of our customers and staff is given below.
The principles of a safe museum visit
The customers should avoid visiting the museum if they experience even mild respiratory symptoms or if someone living in the same household is sick.
Our staff only comes to work completely healthy.
The cleaning of our museum has been intensified, especially cleaning of the contact surfaces.
The majority of the tactile objects have been removed from our exhibitions.
Floor stickers have been installed in the museum to keep customers at a safe distance from each other.
We give verbal and written instructions to wash hands and cough or sneeze in a safe manner for everyone.
We announce to customers several times during the day about the measures aimed at a safe museum visit.
Hand sanitizers are available for use by customers and employees in the entrance hall, exhibitions and Lusto Shop.
We recommend the card payment instead of cash.
Protective plexiglasses have been installed at the cash registers and the customer service staff has disposable protective gloves.
Exceptions to our services:
- Groups are received in compliance with safety distances, and customers are instructed about the safe museum visit at the customer’s service
- No guided tours are organized to the exhibitions or tree species park, as it is difficult to keep safety distances
- We can take reservations to conference facilities for the groups of max. 20 people according to official regulations.
We train our staff to take the new types of measures required by the situation and follow the situation and official guidance. We make changes to our policies if needed.
In an emergency, it is important to make our cultural heritage accessible and it is essential that we work together to follow safety guidelines. We will be happy to assist you if you need more information in planning your museum visit.
Contact us: firstname.lastname@example.org, +358 15 345 100